intensive Italian courses
REGULATIONS

All enrolments are subject to the following General Conditions, which  become legally binding on acceptance of enrolment by BABILONIA - Italian Language School

LESSONS
All group classes run Monday through Friday except during official Italian holidays.
Students must present themselves at school on their first day at 09.00.
One class hour equals 55 minutes.
Group lessons are usually held in the mornings, however on occasion (generally during high season) these group lessons may be scheduled  in the afternoon.
Individual lessons are generally held before or after group classes.
The number of course hours includes the entrance/placement test (mandatory) and final exam (given on request).
Completion of a particular 4-week course does not guarantee advancement to the next level.
In the rare event that a student arrives, takes the entrance exam and is the only student for a particular level, that student's tuition cost will be converted to private one-to-one lessons.
The standard 4-hour course will be converted to 2 hours of individual tuition.
In the event that there are only 2 students for a particular level, the number of hours for the class will be reduced by 1 hour per day (for example: 3 hours instead of 4 for the Standard class) given the more intense nature of a small class size.
In case of complaints, a student can address our administrative office to talk to the Director of Studies. The policy for complaints is on display in our school administrative office.

NATIONAL HOLIDAYS
The school is closed on Easter Monday, Liberation Day (25/4) Labour Day (1/5), Day of the Republic (2/6), Assumption of Mary (15/8), All Saints’ Day (1/11), and Immaculate Conception (8/12). A refund will be made for Public Holydays on the following basis:
Semi-standard courses = 20 €
Standard courses = 30 €
Standard-plus courses = 65 €
Intensive courses = 70 €

ACCOMMODATION
Finding accommodation is a free service for all students regularly enrolled.
All housing is on a first reserved first served basis and is strictly booked  from week-end to week-end. On the day of departure students must vacate their accommodation by 10.30.
The school acts only as an intermediary regarding the lodgings, and takes no responsibility regarding the relationship between the renter and the student.
All of the accommodations available through the school have been selected by our Accommodation Manager, according to our Inspection Scheme for cleanliness, comfort, and location.  Since all accommodations are privately owned and operated, there are minor differences in amenities, but all meet a standard level of quality and convenience and are regularly checked by our school.  In matching housing needs with what is available, everyone must keep in mind the seasonal and limited nature of housing resources in Taormina, not  to mention the modest price that students pay for their accommodation In case of complaints, a student can address our administrative office to talk to the Apartment Manager. The policy for complaints is on  display in our school administrative office.

PICK-UP BOOKING CONDITIONS
This service must be reserved at least one week in advance of arrival. 
All last minute flight changes or late flights (on Saturdays and Sundays)  must be immediately communicated directly to the taxi service. The telephone number of the taxi service is always provided by our office to the booking part who is responsible for informing the taxi service.
The school is not  responsible if agents do not notify the student of the stated conditions or if the student does not follow the conditions given.
This service is not cancellable within 48 hours of your arrival.

EXTRA COURSES
Extra courses are operated through external partners who are liable for the services provided.

DEPOSIT
A x 250  non-refundable deposit is required to secure reservations.  Payments for the deposit can be made by cash,  bank transfer,   International Cheque or by Western Union.

BALANCE
All fees must be paid in full at the latest on the first day of  your arrival at school.
If payment in full has not been received within the first day the student will not be allowed to start his/her course.
On no account can the tuition fee paid for group classes be transferred to individual classes, after the beginning of a course.
The rent for accommodation has to be paid directly to the landlords.
On the first day of arrival students are given a copy of their bill to be paid cash to the landlords.

PAYMENT CONDITIONS
Payments for the language course can be made cash,  bank transfer,  Travellers Cheque,  International Cheque, by Visa or Mastercard or by Western Union.
Payments for pick-up, extra courses or any other extra service can be made cash,  bank transfer,  Travellers' Cceque, International Cheque. For these payments no credit card is accepted.
All payments, if paid by cheque must be made out to the individual receiving parties. Our registration office will coordinate all necessary information.
Bank charges are to be met in full by the student.
For International cheques an additional - 10 must be included to cover bank expenses.

Our bank information (for bank transfers) is:

Please always clearly specify for whom the payment is made

CHANGES TO BOOKINGS
BABILONIA reserves the right to levy an additional administration fee to cover the costs of any changes that are requested to pre-booked courses or accommodation after we have confirmed the student's place in school.
It is possible to upgrade the course for a more intensive course during the study-stay but the contrary is not possible, without paying an additional enrolment fee.

CANCELLATIONS AND REFUND POLICY - GENERAL
The following are BABILONIA - Italian Language School - charges and refunds for cancellation or withdrawal from a course:
· The school must be informed immediately of any requested changes or withdrawal notices or cancellations in writing.
· The deposit is non-refundable.
· Deposits and fees are not transferable from person to person
· If BABILONIA rejects an application, the applicant is entitled to a full refund within 30 day

REFUNDS OF TUITION OR ACCOMMODATION FEES PRIOR TO ARRIVAL
The x 250 is never refundable after an enrolment has been accepted by BABILONIA and the school has sent a confirmation for the course and/or any other related service.

REFUNDS OF TUITION FEES AFTER COURSE START DATE
If a student does not attend,  withdraws or shortens his/her course after the course has begun, tuition fees will not be refunded. No refunds are allowed for a delayed start or premature departure. Student tuition is never refunded due to  absence from class and study hours  subsequently lost can not be made up. 
For entitlement to  a refund, a 4 week notice period is required and the refund of any tuition in excess of this period will be refunded in full, less a cancellation fee of  € 150.

REFUNDS OF ACCOMMODATION FEES AFTER ARRIVAL
No refund is allowed for a delayed arrival or premature departure.
Should a student withdraw from his/her accommodation after arrival without satisfying the Administration Office  with a valid motive, a 4 week notice is required.  In this case, any accommodation fees paid in excess of this period will be refunded in full, less a cancellation fee of  x 150.
In the event of a fully justifiable reason for withdrawal, with the help of our Apartment Manager,  the Administration Office will move the student to another apartment or find an alternative  solution.

VISAS

As per the Official website of the Italian Police
(http://www.poliziadistato.it/pds/ps/immigrazione/ingresso.htm),
all individuals entering Italy who are citizens of non-European countries (countries not belonging to the Schengen area) and staying in Italy for fewer than 90 days are only required to get their passports stamped at the customs station at the airport of entry. The customs stamp placed in the U.S. Passport is equivalent to the Dichiarazione di Presenza required of the Schengen area citizens. Additionally, according to the current legislation, U.S. citizens, do not need to apply for a Permesso di Soggiorno, if staying for fewer than 90 days.

ACCIDENT AND MEDICAL INSURANCE
We advise students to take out medical and personal insurance before leaving their home country.
Citizens from the European Union are entitled to free medical care in Italy if they hold an E111 Form which can be obtained from their local health authority in their home country before departing for Italy.
Citizens not  of the European Union must conform to the requirements issued by the Italian Government. Details can be obtained at their local Italian Embassies.
BABILONIA has insurance for those liabilities expressly imposed by Italian law and for in-door and out-door activities organised by the school.

RESOLUTION OF DISPUTES
If a student wishes to complain about any aspect of the services, the complaint should be made in the first instance to BABILONIA office.
In the event that the matter is not resolved, the student or student's agent should make a complaint in writing to the Director of BABILONIA.
Such complaints will be investigated provided that:
· the complaint is received within one month of the course finishing
· the complaint was initially registered in writing
· all bills relating to the student making the complaint have been settled in full

LIABILITIES
BABILONIA and its staff and representatives are not held  liable for any loss, damage or injury to persons or property howsoever caused, except where liability is expressly imposed by Italian law. BABILONIA is not held liable in the event that any service contract to be provided by BABILONIA should become impossible to supply for any cause or reason beyond  the control of BABILONIA.

VALID PRICES
Prices in the brochure are valid from January, 1st until December, 31st .

EXPULSION
BABILONIA reserves the right to dismiss any student whose  conduct is unsatisfactory at the discretion of the centre Director, whose decision is final. There will be no refund for fees in cases of expulsion and any billed but unpaid fees become payable immediately.

ACCEPTANCE OF THIS REGULATION
All enrolments are subject to the above mentioned General Conditions, which  become legally binding on acceptance of enrolment by BABILONIA - Italian Language School -

By BABILONIA's acceptance of an applicant's electronic and/or signed form of registration  or any other written form of registration (also through agencies and representatives),  the applicant tacitly agrees to accept these General Conditions. 
The application is made according to the Italian Law, and the Italian Law will be applicable to any kind of dispute concerning any matter that might rise a dispute, due to the enrolment.

Study & learn Italian in Italy with BABILONIA - Centre for Italian Studies - Taormina, Sicily